5.4 million Australians contribute their communities by volunteering. That is 34% of the Australian adult population. The total annual hours volunteered was 713 million. Volunteers are a vital part of Australian communities.
 
With an increasingly diverse population it is important for organisation to ensure a culturally inclusive volunteering environment and to attract volunteers from CALD (culturally and linguistically diverse) backgrounds at the same time. Both aspects are covered in this practical course.
 
 
WHO SHOULD ATTEND?
-Everyone in contact with people from
CALD (culturally and linguistically
diverse) backgrounds
-Managers
-Supervisors
-Team Leaders
-Human Resource Specialists
-Employees
-Business Owners

COURSE CONTENT

 
-
Understanding culture and diversity in
Australia
-Dimensions of cultural diversity and
theirimpact on volunteer and client
behaviour
-Culturally differing expectations of
volunteering
-Cultural diversity in your organisation
-Managing culturally diverse teams
-Cross-Cultural Communication
-Developing an organisational
framework to attract volunteers from
CALD backgrounds

ATTRACTING AND MANAGING CALD VOLUNTEERS

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COURSE BENEFITS

 
►
A framework for understanding the cultural diversity of your volunteer-force
 
►
Analysis of cultural values and behaviours prevalent in your volunteer-force
 
►
Practical strategies for engaging more effectively with people from CALD backgrounds
 
►
Understand cultural variations on volunteering expectations
 
►
Appreciate different communication styles across cultures
 
►
Recognise cross-cultural barriers to the delivery of service
 
►
Tools for communicating with speakers of English as a second language
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"Your expertise on the culture of our host country prepared us extremely well for our posting."  
DRA, participant
"I had no idea that the same situation can be interpreted differently by people from other cultures. Thanks for opening my eyes!"
Winkels Akademie, participant
"I now feel confident that I can handle cultural differences on my overseas posting. Thank you and well done!"
Nokia, participant
"Your trainer managed to teach us practical skills rather than just awareness. I highly recommend it."
Guardian, participant
"We now understand what drives different behaviour and how to adapt to it."
City of Port Phillip, Participant
"Your pre-departure training is a must for anyone relocating to another culture."
Corning Inc., Participant

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About us

Cultura FrancaABN 74 865 959 747www.culturafranca.com.au training@culturafranca.com.auTel. (03) 93975409