An important reason for community profiling is the need for council to know their community. This knowledge of the community is an essential tool for providing better services. With an increasingly diverse population, council’s competency to recognise and manage diversity within its community becomes vital.
This course analyses the community’s cultural profile and focuses on aspects of a specific target culture. It enables participants to recognise cultural values, attitudes and behaviours, belief systems and practices of the target culture and helps to recognise and overcome potential barriers that exist for persons from this culture to access services.
For further information or a free and friendly consultation at your workplace, please
This course analyses the community’s cultural profile and focuses on aspects of a specific target culture. It enables participants to recognise cultural values, attitudes and behaviours, belief systems and practices of the target culture and helps to recognise and overcome potential barriers that exist for persons from this culture to access services.
For further information or a free and friendly consultation at your workplace, please
contact us
.
COMMUNITY PROFILE TRAINING
COURSE BENEFITS
1.
Better service planning by
understanding behaviour,
values and communication preferences in your community cultureImproved service delivery by understanding
cultural differencesin the perception of Government and service as well as of access barriers for persons from the target culture
3.
Betterr risk-management by understanding
potential issuesinvolved in engaging with persons from the target culture4.
Improved cient comsmunication by learning practical strategies for engaging more effectively with persons from the target cultureRequest a quote
Request a quote
COURSE CONTENT
1.2.
Community profile: cultural and language diversity3.
Target culture – concepts and values: time, space, group dynamics, authority,relationships4.
Beliefs and practices5.
Attitudes towards Government and business in the target culture6.
Communication styles7.
Discussion of the potential issues involved in engaging with persons from the target culture8.
Practical strategies for engaging more effectively with persons from the target cultureWHO SHOULD ATTEND?
-
diverse cultural backgrounds -
Managers-
Supervisors-
Team Leaders-
Human Resource Specialists-
Employees-
Business OwnersServices
Training Programs
"Your expertise on the culture of our host country prepared us extremely well for our posting."
DRA, participant
DRA, participant
"I had no idea that the same situation can be interpreted differently by people from other cultures. Thanks for opening my eyes!"
Winkels Akademie, participant
Winkels Akademie, participant
"I now feel confident that I can handle cultural differences on my overseas posting. Thank you and well done!"
Nokia, participant
Nokia, participant
"Your trainer managed to teach us practical skills rather than just awareness. I highly recommend it."
Guardian, participant
Guardian, participant
"We now understand what drives different behaviour and how to adapt to it."
City of Port Phillip, Participant
City of Port Phillip, Participant
"Your pre-departure training is a must for anyone relocating to another culture."
Corning Inc., Participant
Corning Inc., Participant
Contact
Contact
Resources
Resources
Portfolio
Portfolio
Services
Services
Home
Home
E-Induction
E-Induction
Training Programs
Training Programs
Newsletter Writing
Newsletter Writing
Resource Development
Resource Development
Consulting
Consulting
Training and Performance
Training and Performance
Legislation
Legislation
Statistics and Facts
Statistics & Facts
Case Studies
Case Studies
Press & Events
Press & Events
Clients
Clients
Principal Consultants
Principal Consultants
About us
About us
About us
Cultura FrancaABN 74 865 959 747www.culturafranca.com.au training@culturafranca.com.auTel. (03) 93975409
ABN 74 865 959 747www.culturafranca.com.au training@culturafranca.com.auTel. (03) 93975409