44 per cent of Australians were either born overseas or have at least one foreign-born parent. Have you yet considered the actual and potential impacts and benefits of cultural diversity for your business? In this practical training course you will identify these impacts and benefits and conduct a diversity analysis of your business strategies and operations. Practical tools, templates and resources guide you step-by-step through the development of your own cultural diversity business plan – your first strategic step to new markets and more customers.
 
 
WHO SHOULD ATTEND?
 
-Business owners
-Everyone in contact with people from
CALD (culturally and linguistically
diverse) backgrounds
-Managers
-Supervisors
-Team Leaders
-Human Resource Specialists
-Employees
 
COURSE CONTENT:

- Cultural diversity business dimensions
-The business case for managing cultural
diversity
-Developing your own business case
-Developing organisational and personal
cultural competence
-Identifying your workforce and customer
cultural diversity
-Mapping workforce and customer cultures
-Factoring cultural diversity into business
planning
-Cultural diversity and your business
environment
-Stages of diversity management
development

OPENING YOUR BUSINESS TO THE CROSS-CULTURAL MARKET

man_globe
Training course details
Book now!
Back to energise enterprise
COURSE BENEFITS
 
►
Understanding the actual and potential impacts and benefits of cultural diversity for your business
 
►
Finding new market opportunities for your business by better understanding the cross-cultural market and your potential customers
 
►
Heigtened customer retention by  better understanding your current customers

►
Comprehensive diversity analysis of your business strategies and operations
 
►
Tailored action plan for managing cultural diversity in your business
 
►
Wide range of tools, templates and resources
arrowslogan
"Your expertise on the culture of our host country prepared us extremely well for our posting."  
DRA, participant
"I had no idea that the same situation can be interpreted differently by people from other cultures. Thanks for opening my eyes!"
Winkels Akademie, participant
"I now feel confident that I can handle cultural differences on my overseas posting. Thank you and well done!"
Nokia, participant
"Your trainer managed to teach us practical skills rather than just awareness. I highly recommend it."
Guardian, participant
"We now understand what drives different behaviour and how to adapt to it."
City of Port Phillip, Participant
"Your pre-departure training is a must for anyone relocating to another culture."
Corning Inc., Participant

Contact

Resources

Portfolio

Services

Home

cultural_diversity_at_work2

About us

Cultura FrancaABN 74 865 959 747www.culturafranca.com.au training@culturafranca.com.auTel. (03) 93975409