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Cultura FrancaABN 74 865 959 747 www.culturafranca.com.au culturafranca@gmail.comTel.: (03) 93975409Mobile: 0432978261
ABN 74 865 959 747 www.culturafranca.com.au culturafranca@gmail.comTel.: (03) 93975409Mobile: 0432978261
CULTURA FRANCA is proud to be part of Energise Enterprise, Victoria´s small business festival. With three specifically selected training courses, we focus on the needs of small business owners and their employees in facing the challenges of a culturally diverse market force, achieving higher client satisfaction and unlocking ethnic markets
Cross-cultural customer service
Learn about customer service traditions across different cultures, the pitfalls and challenges of cross-cultural customer service and how to best handle difficult customers. More…
Opening Your Business To The Cross-cultural Market
Practical tools, templates and resources to develop your own cultural diversity business plan step by step, unlocking new markets and more customers. More…
Getting & Keeping Multicultural Customers
Learn how to communicate more effectively with culturally and linguistically diverse customers and increase your understanding of culture and cross-cultural interactions. More…
Learn about customer service traditions across different cultures, the pitfalls and challenges of cross-cultural customer service and how to best handle difficult customers. More…
Opening Your Business To The Cross-cultural Market
Practical tools, templates and resources to develop your own cultural diversity business plan step by step, unlocking new markets and more customers. More…
Getting & Keeping Multicultural Customers
Learn how to communicate more effectively with culturally and linguistically diverse customers and increase your understanding of culture and cross-cultural interactions. More…