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"Your expertise on the culture of our host country prepared us extremely well for our posting."  
DRA, participant
"I had no idea that the same situation can be interpreted differently by people from other cultures. Thanks for opening my eyes!"
Winkels Akademie, participant
"I now feel confident that I can handle cultural differences on my overseas posting. Thank you and well done!"
Nokia, participant
"Your trainer managed to teach us practical skills rather than just awareness. I highly recommend it."
Guardian, participant
"We now understand what drives different behaviour and how to adapt to it."
City of Port Phillip, Participant
"Your pre-departure training is a must for anyone relocating to another culture."
Corning Inc., Participant

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Cultura FrancaABN 74 865 959 747www.culturafranca.com.au training@culturafranca.com.auTel. (03) 93975409

SOLUTIONS

Government and Community Services
 
45% of all Australians are from a culturally diverse background. This has a direct impact on Service Delivery, Community Engagement and Planning processes for government and community organisations. At CULTURA FRANCA we address all of these elements, focusing on the relevant training needs for local, State and Federal Government organisations. Partnering with you, we achieve
 
successful community engagement
competent service delivery
relevant service planning
 
Read more about our tailored training programs for your organisation and contact us today for your individual consultation with us.

Training Programs

Government

Business

cultural_planning_and_implementation110
community_profile_training110
working_with_translators_and_interpreters110
cross-cultural_customer_service110
cultural_diversity_at_work110
multicustomers110
cultural_planning_and_implementation110
cultural_awareness110
community_profile_training110

Culturally competent Aged Care & Social Services

Culturally competent Customer Service

Working with interpreters & translators

Attracting & managing CALD Volunteers

Community profile training

Organisational cultural competence

Service delivery programs:

Cultural diversity planning programs:

Pre-departure training